When will I get my refund?

Once we receive your return we will process it as quickly as possible. Your refund will be processed as soon as the returned product is inspected by our returns team and it is confirmed that it meets our return policy rules and conditions.

The quality check can take up to 14 days during busy periods but generally takes less. Once your return has been approved we will make a refund to the card used to pay for the product originally.

If you obtained a RMA number you can keep track of your return status in your account. We’ll also notify you via e-mail once we’ve received and processed the returned product(s).

If you have any further questions or problems with your refund please contact our customer service team who will be happy to help you.