What is your returns policy?

You may return an incorrect or unwanted item(s) to us within 30 days of receipt for a full refund if it complies with our returns policy. 

The right to withdraw does not apply in case of Products that are sealed and the seal has been broken.

If the return falls outside of this period, or the item has been fitted, damaged, not in its original packaging or the original packaging is damaged we will be unable to accept the return and cannot give a refund.  In some cases the item(s) may have needed to be opened to view the product, this must have been done so in a way without damaging the packaging in a way making it un-sealable and re-saleable.

Any signs of wear or parts being fitted will result in refusal of your return. Electrical parts such as batteries, chargers and other electrical items showing signs of connection to the electrical tags will be deemed as fitted.

We can not accept the return of perishable goods, shavers or shaver parts (for personal hygiene reasons).

The right to withdraw does not apply in case of products that are sealed for hygiene reasons and the seal has been broken. We can not accept the return of perishable goods, shavers or shaver parts (for personal hygiene reasons). 

If an item has been supplied in error due to a website data error or warehousing pick error then the return postage is free and a prepaid label will be supplied once we are notified.

If an item is unwanted or ordered in error by the customer then a returns address will be provided but must be returned at the customers expense.

To notify us of a return please click here.