What is your returns policy?

You may return an incorrect or unwanted item(s) to us within 28 days of receipt for a full refund if it complies with our returns policy. You have 14 days from receipt to notify us of the return and a further 14 days to return the item. For faulty or damaged item(s) this is extended to 30 days from receipt. 

You may, without giving any reasons, withdraw your order from the date of the receipt of the order confirmation up until 14 days from the receipt of the Product. Such withdrawal shall be made in written form (e.g. letter, fax or e-mail).

The right to withdraw does not apply in case of Products that are sealed and the seal has been broken.

If the return falls outside of this period, or the item has been fitted, damaged, not in its original packaging or the original packaging is damaged we will be unable to accept the return and cannot give a refund.  In some cases the item(s) may have needed to be opened to view the product, this must have been done so in a way without damaging the packaging in a way making it un-sealable and re-saleable.

Any signs of wear or parts being fitted will result in refusal of your return. Electrical parts such as batteries, chargers and other electrical items showing signs of connection to the electrical tags will be deemed as fitted.

We can not accept the return of perishable goods, shavers or shaver parts (for personal hygiene reasons).

The right to withdraw does not apply in case of products that are sealed for hygiene reasons and the seal has been broken. We can not accept the return of perishable goods, shavers or shaver parts (for personal hygiene reasons). 

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